Privacy Policy

Last Updated: July 2026

This Privacy Policy explains how GulfCOD, an India-based technology platform, collects, uses, and protects information when you use the Platform.

1. Information We Collect

Account details (name, email, phone), business and payout details you provide (such as bank information), order data submitted by Sellers (including end-customer name, phone, and delivery address needed for fulfillment), and basic technical data (device, browser, usage logs).

2. How We Use It

To operate the Platform: routing orders to verified Suppliers, coordinating settlements, processing payouts, providing support, preventing fraud, improving services, and meeting legal obligations. We do not sell personal data.

3. Sharing

Order and delivery details are shared with the relevant verified Supplier strictly for fulfillment of that order. Limited data may be shared with trusted service providers (hosting, authentication, analytics, communication, banking) under appropriate safeguards, or where required by law.

4. Security

We use reasonable technical and organizational safeguards, including access controls and secured third-party infrastructure. No system is completely secure; please keep your login credentials confidential.

5. Retention

We retain data only as long as needed for the purposes above, legitimate business records, and legal requirements, after which it is deleted or anonymized.

6. Your Rights

You may request access, correction, or deletion of your personal data by writing to support@gulfcod.com. We respond in accordance with applicable Indian data protection laws.

7. Cookies & Third-Party Links

The Platform uses cookies and similar technologies for login sessions, preferences, and analytics; you can manage them in your browser. Linked third-party sites have their own privacy practices, which are their responsibility.

8. Grievance Redressal

In accordance with applicable Indian law, any complaint regarding the processing of your personal data may be sent to our Grievance Officer at support@gulfcod.com. We acknowledge complaints within 24 hours and endeavour to resolve them within 15 days of receipt.

9. Updates

We may update this Policy from time to time; the latest version will always be available on this page.